Social CRM

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CRM Watchlist Winners 2019: Once Again, Pegasystems

CRM Watchlist Winners 2019: Once Again, Pegasystems

By Paul Greenberg for Social CRM: The Conversation | October 21, 2019 -- 12:00 GMT...

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Microsoft brings back coopetition: Salesforce partnership part of bigger plan

Microsoft brings back coopetition: Salesforce partnership...

By Paul Greenberg for Social CRM: The Conversation | November 18, 2019 -- 12:00...

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CRM Watchlist 2019: The big engines that could (Part 2B, Microsoft)

CRM Watchlist 2019: The big engines that could (Part 2B,...

By Paul Greenberg for Social CRM: The Conversation | August 12, 2019 -- 12:00 GMT...

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Hey Einstein, Brian Solis is talking to you. And you're talking back

Hey Einstein, Brian Solis is talking to you. And you're...

By Paul Greenberg for Social CRM: The Conversation | January 7, 2020 -- 20:59 GMT...

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Pictures at an Oracle Exhibition: OpenWorld 2019

Pictures at an Oracle Exhibition: OpenWorld 2019

By Paul Greenberg for Social CRM: The Conversation | September 30, 2019 -- 14:04...

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Personalization is dead, long live personalization

Personalization is dead, long live personalization

By Paul Greenberg for Social CRM: The Conversation | January 13, 2020 -- 14:26 GMT...

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Not so random thoughts: COVID-19, the tech world, and all of us

Not so random thoughts: COVID-19, the tech world, and all...

By Paul Greenberg for Social CRM: The Conversation | March 10, 2020 -- 11:40 GMT...

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CRM and customer-centricity are code words for customer engagement and customer experience

CRM and customer-centricity are code words for customer...

By Paul Greenberg for Social CRM: The Conversation | January 21, 2020 -- 15:40 GMT...

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CRM Watchlist 2020: And the winners are...

CRM Watchlist 2020: And the winners are...

By Paul Greenberg for Social CRM: The Conversation | February 11, 2020 -- 12:00...

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Zoho: Full stack, operating system, and data protector

Zoho: Full stack, operating system, and data protector

By Paul Greenberg for Social CRM: The Conversation | February 25, 2020 -- 15:46...

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Facing the crisis with the human spirit: Science and our good nature

Facing the crisis with the human spirit: Science and our...

By Paul Greenberg for Social CRM: The Conversation | April 16, 2020 -- 14:00 GMT...

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COVID-19: Let us not forget the hopeful news, part three

COVID-19: Let us not forget the hopeful news, part three

By Paul Greenberg for Social CRM: The Conversation | April 20, 2020 -- 13:22 GMT...

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COVID-19: Let’s not let the hopeful news get lost

COVID-19: Let’s not let the hopeful news get lost

By Paul Greenberg for Social CRM: The Conversation | April 2, 2020 -- 12:28 GMT...

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COVID-19: Let's not let the hopeful news get lost, part two

COVID-19: Let's not let the hopeful news get lost, part...

By Paul Greenberg for Social CRM: The Conversation | April 8, 2020 -- 14:33 GMT...

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Corporate social responsibility and the moral supply chain

Corporate social responsibility and the moral supply chain

By Paul Greenberg for Social CRM: The Conversation | April 21, 2020 -- 20:39 GMT...

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COVID-19: Let us not forget the hopeful news, part four

COVID-19: Let us not forget the hopeful news, part four

By Paul Greenberg for Social CRM: The Conversation | April 28, 2020 -- 21:09 GMT...